Partnership Program

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A best-in-class Platform for Add-On in-home Services

HandyBuddy provides one-of-a-kind "plug-n-play" solutions for seamlessly offering customers add-on assembly & installation services online. Shoppers never have to leave our partners' website for them to be able to offer product assembly & installation quotes and add-on services. Come join the growing list of leading brands and online retailers who have partnered with us to greatly enhance their customer experience & satisfaction.

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The HandyBuddy Difference

As a leading technology platform, we provide unique and unparalled "headless" technology options including a plug-n-play Shopify widget that allows real-time quotes and service availability to create a sicky customer experience.

Our platform allows websites to pass us exact product SKUs, customer location and more so that your customer doesn't have to re-enter their entire product configuration and service location on a separate site.

Our Expert Marketplace provider network is filled with experts that know how important it is to uphold the promise of 5-star service. So in addition to top-rated installers, customers also get top-rated customer service.

And finally we stand behind the service we provide with a 100% satisfaction guarantee. That means that we make sure the job is done right before the provider gets paid. Ensuring that they have the proper skin in the game.

Our robust workflow engine keeps the customer informed via SMS (should they opt-in) and email every step of the fulfillment journey so they are not left wondering what's happening with their service request.

We send customer notifications when a service provider has been matched, when their appointment is confirmed and on the day of their service appointment to ensure everything is going smoothly. And finally a review request.

Key Features & Benfits

Product Page Quote Widget

Our plug-and-play Shopify widget can be embedded directly into any Shopify store, appearing on any/all product pages of your choice. The widget enables real-time HandyBuddy quotes so that customers never have to leave a partner's website. This widget also lets the customer know immediately if the service is available in their area or not. Coming soon to Magento too!

To see this widget live in action, visit familybackyardstore, Teeter.com or acon24.com and shop for one of their products.

Service Request SMARTLinks™

Either from a Shopify order confirmation page and/or Shopify order confirmation email, customers get routed directly to a HandyBuddy service request page for the exact item purchased on your site via one of our SMARTLinks URL. A SMARTLink will include the exact same product to be serviced (and their zip code location) to minimize repeated keystrokes. Customers do NOT have to search our site at all. All they need to do is click GET MATCHED >!

Try it for yourself: Sample Pergola SMARTLink

Flexible Scheduling

Customers are able to schedule their service appointment right from the SMARTLink service regquest page. And this scheduling app is very flexible where lead times and blackout dates can be customized to your needs.

Exclusive Partner Dashboard

As part of your admission to our partner program, we give you exclusive access to an analytics dashboard that let you track # of overall referrals to our website and also those which convert to a service request. This data can be used to help build transparency so our partners can quickly and easily track the pull-thru and upsell capabilities driven by the partnership.

Robust & Flexible Field Service Management Platform

Our proprietary field service management platform was designed and architected from the ground up to serve the needs of our partners and to optimize the customer experience. Jobs can either be assigned to a provider in your private network ("in-source") or you can outsource fulfillment entirely to our Expert Marketplace network of providers. The choice is yours.

Go to ExpertMarketplace.org to learn more.

Get in touch with a member of our business development team and give us a try! We're certain you'll be impressed with the results!

Providers/experts: Go to expertmarketplace.org/join-us to submit an application