If you're not totally satisfied with the service performed, just let us know.
We wont quit until it's right.
At the completion of your service, you will be given the opportunity to rate your expert (and crew) on a scale of 1-5, 5 being best. If you don't feel that we provided you with 5-star service, please contact us and well make it right at no extra charge. Your total happiness is our goal. Please be prepared to either share pictures of the completed service or allow a field supervisor to make a house visit to inspect the completed work. If need be, we will return for any follow-on work until you are completely satisfied.
If for any reason, if after repeated attempts we are unable to solve the issue(s) to your satisfaction, we'll issue you a refund (up to the full amount of the service), depending upon the severity of the issue.
*The 100% Satisfaction Guarantee is not a promise to credit money back to the customer if they are unable or unwilling to provide their installer (and crew) with a 5-star rating. Any refund offered will be at the sole discretion of HandyBuddy and is not a condition of the Terms of Service.