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The Buddy Widget: assembly & installation for your product pages.
Quote it, sell it, book it, without your customer ever leaving your site. It prices installation on your product page, rides through your checkout and books on your confirmation page. Buddy, our assistant, comes with it to help your customer through. He is on by default, and you can switch him off.
This block is the integration. Here is every part of it.
It sits on your product page, in your template, on your domain. Everything below is your site — the outlined block, Buddy included, is the only thing that is ours.
The block knows which product they are looking at and roughly where they are, so it quotes the actual install price for that item at that address before they type anything.
We default it from their connection and let them change it. The price moves with it, in front of them.
Stairs, anchoring, haul-away. The quote adjusts as they pick, which is what keeps a fixed price fixed when the job turns out to be up two flights.
It goes onto their order from here. Your side of this is two blocks of markup.
Buddy speaks at three moments. Switch him off and he doesn’t.
He is on by default. The price is always on the card, with or without him. You can switch him off in your portal, or put your own mascot there instead; the prices and facts stay ours.
The price moves in front of them, so the fixed price stays fixed.
No price he cannot honour. Your page carries on.
One tap, no form. It tells us why shoppers pass on installation.
Two blocks. That is the whole install.
One script tag in your template, one placeholder where you want the block to appear. No app to authorise, no theme fork, no release train.
Your checkout, untouched.
Assembly never enters your cart as a line item and never touches your payment. Your total is your product, your gateway settles it, and your refunds work the way they always have.
Not a line item
The customer sees a note that assembly is booked next. It rides through as a line-item property, so it lands in your confirmation email and your admin order.
Your gateway, your total
We never sit between you and your customer’s payment for the product. Assembly is settled separately, by us.
Unchanged
Refunding the product is your process, exactly as it is today. The assembly booking is ours to unwind.
The part nobody else puts on a page like this.
Your customer’s job does not end at the payment, and neither does ours. This is the whole chain, and none of it lands on your team.
Booked
A fixed price, paid at booking. Nothing enters your cart and nothing touches your gateway.
Assigned
One expert is offered the job alone, on their record. Not a race, and never a lead sold to five people.
Scheduled
The customer picks the day. Every reschedule after that is ours to handle, not yours.
Day of
A named expert, their contact details, and an arrival window they can hold us to.
Completed
Marked done by the expert and confirmed by the customer before any payout is released.
Guaranteed
If it is wrong, the claim is ours. Repair, return visit or refund — you are not in the loop.
Scored
The customer's review feeds that expert's record, which decides who gets offered the next one.
What happens on the addresses we cannot reach.
No network covers every postcode. What matters is what your product page does when ours does not — and it is never a broken promise in front of your customer.
The block stands down
If we have no qualified expert for that address, the block does not offer a price it cannot honour, and Buddy says so plainly. Your page carries on as if it were not there.
We tell them, and we refund
If a job is booked and we cannot staff it, the customer hears it from us and their money goes back. You are not the one apologising.
Reschedules are ours
Moves and cancellations run through us. Your support team never becomes our dispatch desk.
See it running on your own catalog.
Send us a product URL and we will show you the block on your page, with a real price in it. Nothing to sign to look.
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