What to expect & FAQs

Assembled to spec and tested by a vetted, certified local expert, so it’s ready the day it arrives. Every request is fixed-price upfront and backed by our 100% Happiness Guarantee.

Yes. It's a flat price for the service and options you've selected — not an hourly rate and not an estimate. It's fixed upfront, however long the work takes.

No. We assemble and install what you already own, wherever you bought it. Same price, same experts.

Your expert brings all the tools. Parts come from the manufacturer — everything for the build itself should be in your box, so it's worth confirming it's complete before your appointment.

Yes. Anything the kit doesn't include is yours to supply — on outdoor builds that's usually ground anchors, concrete, or fasteners suited to your surface. Have it on site and your expert will install it as part of the service.

For an outdoor build, no — though we'd prefer you there to confirm placement and look over the finished work. Anything inside your home needs someone there to let your expert in.

Yes. Tap See my match, and set a preferred day in your request before you book. It's optional, and your expert confirms the day with you.

Yes — get in touch and we'll adjust it. Some limits apply once you've been matched, since your expert has already set aside time for the work. Our Trust, Safety & Cancellation Policy page has the specifics, including when your card is charged.

Where weight and access allow, yes — a two-person crew can wheel boxes to the room of choice with a dolly. Anything heavier or tighter than that needs a moving service. Not sure? Add box placement to your request above.

Your total satisfaction is our goal — every request is backed by our 100% Happiness Guarantee. If it isn't right, we'll make it right.

Write a Review

9 Reviews

5
work completed to satisfaction

Posted by Ramachandran S. on Jul 20th 2026

Thank you
3
Pergola install

Posted by nadine r. on May 30th 2025

The gentleman arrived on time, were courteous, and worked diligently the entire time. My big issue is that I feel the total quality of their work tanked at the end. I had to leave before job was completely finished. I will say 80% was done. Gentlemen told me he would finish and send a pic which I agreed to. However, my pergola came with shade curtains and mesh screen. It's obvious to the eye and to anyone looking that they installed both incorrectly and that they were not aligned properly. I am a women standing 5'3. So now I have to get on a 6ft ladder to take these curtains down and realign them. The reasons for me paying the price I paid for the install was to avoid having to get on a 6ft ladder. So now I either have to pay someone, or get on this 6ft ladder. I have a real problem with this, as I shouldn't have to do this. If not for this issue, I would have given this company higher review.
5
Will absolutely recommend!!

Posted by Helena A. (Verified Buyer) on Jul 4th 2023

Great team on 2, showed up on time, great communication throughout the job, provided helpful suggestions and solutions when we ran into issues with the manufacturing parts. Will definitely work with them again in a heartbeat, totally recommend!
5
Great job

Posted by Ken K. (Verified Buyer) on Jun 16th 2023

They did a great job
4
Great service

Posted by Mayur B. (Verified Buyer) on Aug 19th 2022

It took a while for to get the service scheduled but the installer was awesome and did a great job.
5
They did a great job!

Posted by Mark L. (Verified Buyer) on Aug 5th 2022

fast and very professional
5
Did a good job!

Posted by Jeremy I. (Verified Buyer) on Jul 29th 2022

Both folks were super nice and did a good job putting together the pergola
5
Excellent!

Posted by Alonzo F. (Verified Buyer) on Jun 25th 2022

My crew did a fantastic job. They sorted out everything first. Then they read manuals , which impressed me because I never seen anyone do that. They were very experienced in doing this type of work. My pergola looks great because of Beth and Daniel. They did what the said they would do. Including bolting down the Pergola. I would hire MyChoreBuddy again
5
Pergola Assembly

Posted by Grace L. (Verified Buyer) on May 29th 2022

very professional and reliable

Job photos

This exact model, built by our experts. Photos taken at completion on real HandyBuddy jobs. City shown, never the address.

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